A merchant is struggling to find documentation on generating UPS shipping labels in Shopify when using their own UPS shipper number, rather than purchasing labels through Shopify Shipping or third-party apps like ShipStation.
Key Challenge:
Suggested Solution:
Status: The conversation provides a potential setup path but notes that official documentation remains insufficient for this specific use case.
We have opted to use our UPS shipper number for shipping of orders from our own facility. It is very difficult to find the label generation workflow in Shopify documentation for this setup. All documentation seems to address using Shopify Shipping to buy labels on the Shopify accounts. Does anyone know how this workflow goes? Surely it’s possible to get data for label into UPS without manually moving over (if not using ShipStation or other 3rd party solution). Please help.
Thanks,
Amanda
Are you using UPS US (vs. UPS Canada, say)?
If you’re using UPS US you should be able to add UPS as a BYOA account (your own account number). Once that connection is setup, you’ll be able to buy UPS labels from Shopify Admin but through your account. The docs are indeed lacking on this; up to Step 5 is what you would need to do for it to just “show up”: