I have tried 3 times with Shopify help center chat with ZERO luck all I need is an email address for Shopify Risk or Credit Risk, or Risk Management. I received an email this morning from credit.risk@shopify.com asking the usual questions and I went to reply and received a really strange garbled response from mailer-daemon@googlemail.com. We have notifications in the dashboard so I know it’s not a phishing scam. After talking to support all I got was a run around. If anyone has an email address to reach a department that can help I would greatly appreciate it.
Hey @PandaPelican .
Thanks for reaching out.
Since we are unable to authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to view the specifics. If you are unable to get in touch with our live support using the Help Center - you can get in touch with Support Advisor by navigating to this URL and completing the form here.
Once you successfully complete the form, you should see the options to speak directly with a Support Advisor about the situation.
Let us know if you have any questions.