Huge issue on my website, sales have fallen almost 80% in the last 2 days. My product variant prices aren’t pulling through correctly and neither are the variant colours.
Customers will add a blue/red/black to cart but it will add a green only and everything is priced at 29.99 as opposed to their correct prices.
Can anyone help me with this?
Store - easypackpro.com
I’m sorry to hear that you’re experiencing issues with variant prices and colors on your website. Here are a few steps you can take to troubleshoot and resolve this problem:
Verify variant settings: Double-check the variant settings in your Shopify admin to ensure that the correct prices and colors are assigned to each variant. Make sure that the variants are properly configured and associated with the correct options.
Review theme code: Inspect the code in your theme to identify any potential issues. Look for any customizations or modifications that might be affecting the display and pricing of variants. If you’ve recently made changes to your theme code, consider reverting those changes to see if it resolves the problem.