<URGENT> Support Required To Configure Subscriptions On A Shopify Website (INDIA)

Topic summary

A merchant migrating from Magento to Shopify in India faces challenges implementing product subscriptions due to payment gateway limitations.

Core Issue:

  • Most Shopify subscription apps only support Shopify Payments, Authorize.net, or PayPal Express
  • These payment methods are rarely used by Indian customers
  • Subscription apps have stopped onboarding new Indian merchants due to government regulations on recurring payments

Explored Solutions:

  • Investigated successful Indian Shopify stores (like Sleepy Owl) using Recurpay Subscription app with Razorpay payment gateway
  • Considered offering subscriptions exclusively via Cash on Delivery (COD) as a workaround

Resolution:
The merchant successfully implemented Recurpay subscription app integrated with Razorpay as their payment gateway, resolving the compatibility issue for the Indian market.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

Dear Friends,

I am currently based in India and in the process of migrating my ecommerce website from Magento to Shopify. On my Magento site, I offer a range of daily utility products that customers can subscribe to. However, during my search for subscription apps on Shopify, I discovered that most of them only support integration with Shopify Payments, Authorize.net, or PayPal Express as payment gateways. Unfortunately, these payment methods are hardly used by customers in India.

To explore alternative options, I reached out to a few Indian merchants on Shopify, such as Sleepy Owl, who have successfully implemented subscriptions on their website. They informed me that they use the Recurpay Subscription app in conjunction with Razorpay as their payment gateway. However, upon further investigation, I discovered that all subscription apps have currently ceased onboarding new merchants from India due to some government guidelines about recurring payments.

Therefore, I am seeking a solution to enable subscription functionality on my website. I am open to the idea of offering subscriptions exclusively for Cash on Delivery (COD) as a payment method, if necessary. I kindly request your prompt response and any suggestions or insights you can provide to help me find a viable solution. Your assistance is greatly appreciated.

Hi,

Have you found a solution for this?

Yes, we are using Recurpay with Razorpay as the PG.