Variant Clicks Are Not Registered when site is in Arabic

Technical Q&A

Topic summary

Issue: Size variant selections fail on the Arabic version of a bilingual Shopify store using the Impact theme; clicks on non-default sizes are not registered, leaving the default size selected.

Context: Store URL and a specific product link are provided for testing. Functionality works correctly in English but breaks in Arabic.

Troubleshooting done: The team suspected Langify (a translation app) might conflict with the theme, but removing it did not resolve the problem. Liquid code (Shopify’s templating language) and theme settings were reviewed without finding a cause.

Artifacts: Screenshots are included to illustrate the behavior; the test link is central for reproducing the issue.

Technical notes: Impact is a Shopify theme; variants are product options like size; Langify handles multilingual content.

Status: Unresolved. The team is seeking suggestions on the root cause of variant click failures in Arabic and guidance on a fix. No decisions or action items yet beyond initial debugging steps.

Summarized with AI on January 24. AI used: gpt-5.
1

Hello,

On our Bilingual Shopify store (https://thehouseofpetali.com) we are using the Impact theme.

We have a few size variants for our products, which works fine when the site is in English language. However, if we change language to Arabic, the first default size variant is selected and the other size button clicks are not registered. So even if users choose something else, its always still selecting the default size. You can test that out here : test

We initially thought the issue might be with Langify interfering with Impact theme, but even if we remove it, the issue persists.

SabiraKhan_0-1689227339214.png
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We’ve checked the liquid code, theme settings and more, but unable to figure our what’s causing it and how to resolve it. Any suggestion or ideas please?

SabiraKhan_1-1689227339088.png

All feedback are highly appreciated.

Thanks!