I have attempted to add product variants to items in my store that I created as well as items that were imported through Printify. When a customer selects a different variant, it always adds the default variant to the cart. I have re-created products, re-sync’d my Printify items, and tried everything basic, but nothing seems to work. I am assuming this is a coding error.
Here is a link to one product:
https://www.chaindrivemotorsports.com/collections/apparel
1 Like
@microsprint15
This is code customization work please hire a Shopify expert.
Thanks!
Trying products/chaindrive-original-tee-charcoal I’m able to add 2XL to the cart successfully.
If still an issue on your end try each of the following and test each individually before the next
This can help rule out app interference, or narrow it down to product misconfiguration.
- clear your browser cache
- validate your stores html
- establish if apps or scripts are involved in the issue
- disable javascript
- reenable javascript again with an adblocker
- if issues goes away for either this generally indicates an app issue
- get a fresh copy of your theme and test it with that preview https://help.shopify.com/en/manual/online-store/themes/adding-themes