Verizon blocking Shopify sites with 23.227.38.65 IP Address

Shopify Discussion
41

Same problem! Following.

42

I spoke with Verizon and ultimately it ended with “it is Shopify’s issue”.

43

Appears to be resolved and working. Check your sites!

1 Like
44

Supposedly, it’s fixed now. All my Verizon contacts who couldn’t access a list of sites I gave them now can. Do you mind all checking?

1 Like
45

Yes, seems to be working now!

46

Yes, it’s resolved for us as well.

47

Yes, seems to be resolved now!

2 Likes
48

Working constantly today! Calling it resolved!

49

It appears to be resolved, fingers crossed!

50

Hey folks!

I understand the frustration with this issue involving Verizon. The issue does seem to be resolved on their end. However, is anyone here still experiencing issues accessing your storefronts using the Verizon ISP, or are any of your customers still reporting that issues? Our developers would like to look into it if you’re still having any problems.

1 Like
51

Hi @Jacqui - I am currently experiencing the same problem, except on a Verizon Fios home wifi network. I just posted all the details here:

https://serverfault.com/questions/1178815/why-does-nslookup-on-my-domain-return-servfail

Is anybody on your team able to help?