Video Cropping Behavior in Prestige Theme

Store Design

Topic summary

A user working with Shopify’s Prestige theme is experiencing unwanted video cropping in a media grid containing two videos. They want the videos to auto-size to window width (with margins) without any cropping, maintaining proper aspect ratio regardless of height.

Desired Layout:

  • Side-by-side videos on large displays
  • Stacked videos on mobile/smaller screens

Current Issue:
The theme automatically crops videos to fit the media grid dimensions.

Status:
A Shopify developer has responded, indicating the cropping likely results from incorrect width/height settings. The original poster has shared their store URL and password for the developer to investigate and provide a custom CSS solution. The discussion remains open, awaiting the developer’s technical assessment and code fix.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Hey all!

I am using the prestige theme and want to include a simple media grid with two videos. I want to make it so that the videos are never cropped and auto-size to the width of the window (with some margin between each video and the page edges). I don’t care what the height is- it can be sized accordingly so that there’s no cropping.

My problem is that the prestige theme always seems to crop some part of the videos to make them fit into the media grid. Is there a way to write a piece of custom CSS to fix this, or do I need a developer?

Ideally the videos would be side-by-side on large displays and on top of each other for mobile/smaller displays.

Thank you!

Sean

2

Hey @thing288 I hope you are doing well. I am Qasim a Sr. Shopify Developer and official Shopify Partner.

Cropping a video or image cause issue when you don’t set the correct width and height of the Video or image. Could you please share your Store URL and password (If applicable) so that I check it and provide you solution code.

Thanks

3

Thanks for getting back to me Qasim! Here’s a link to the website. The password is open2025

https://affinedesign.com/collections/all-products

Looking forward to hearing back from you!

Sean