What are the best apps for tracking orders, playing audio previews, and providing download links in a music store?

Shopify Apps

Topic summary

A store owner seeks three specific apps for their music-related Shopify store:

1. Custom Service Progress Tracking:
Needs an app allowing customers to track service orders (like custom song writing) with detailed progress updates beyond standard shipping statuses—showing milestones such as “Verse 1 written” or “Chorus in progress.”

2. Audio Preview Player:
Requires functionality for customers to listen to audio file previews before purchasing.

3. Download Management:
Wants a solution enabling customers to access and re-download purchased digital products directly from their account, eliminating reliance on email links.

Current Response:
One commenter suggested ParcelPanel Order Tracking for the tracking requirement, noting it supports 1400+ carriers and customizable statuses. However, this recommendation addresses standard order tracking rather than the custom service progress tracking described.

Status: The audio preview and download management needs remain unaddressed. The discussion is ongoing with no complete solution yet provided.

Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.
1

Hi everyone,
I need 3 apps for my store if anyone knows to support me.
First, I need an app that allows me to provide the user with a tracking number when they order a service. They should be able to track that number and see the progress of the service (not shown in screenshots). For example, if someone asked me to write them a song, they should be able to track the order and see something like Verse 1 written, Chorus written, and Verse 2 in progress.

Second, I need an app that can play an audio file so that the user can hear previews of what they’re buying.

Finally, I need an app that can provide the download links of the products the user purchased in their account so that they can view their downloads and download them any time rather than searching for the download link in their email.

Thank you very much for sharing your comments.

2

Hey @Lilyha,

For the order/service tracking part, you could try ParcelPanel Order Tracking. It gives you a branded “Track My Order” page right on your store, supports 1400+ carriers, and you can even customise statuses so customers see more than just “fulfilled.” It’s a solid way to cut down on all the “where’s my order” messages and keep things looking professional.

Hope this helps a bit! :slightly_smiling_face: