What are the EU requirements for packaging and manuals?

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1

Hello All,

We will be opening our store (computer mouse) early next year and I have some questions for someone who sells into the EU. I looked through the forums and online and couldn’t find a clean answer. Apologies if I missed it.

  1. What is required to be printed on your box (e-commence only no retail)? I am not talking about the shipping labels, etc. The actual product box. We will be CE certified and have it on the actual unit but I can’t find a clean answer what should be on the box. Some sites say the CE mark and then language for each country you want to sell into (This would be 24 languages). This seems crazy for an e-commerce only simple box that will be in a baggy anyway.

  2. For the user manual (We won’t need a detailed instruction manual) it looks like I will also need all 24 languages translated?

Any help would be greatly appreciated.

Eric

2

Hi Eric,

Good day! as of your conversation, I guess that, do you meant customize product packing works? if you wish to let me explain to you,

Cheers

Prads

3

Huh?

Are you trying to sell me something?

4

Hi

I am asking only that which kind of service you’re looking for? is it custom product packing? I can guide you

Regards

5

Sorry, I was out of town.

I understand the shipping labels and related packaging requirements.

I am trying to get a better idea of what exactly is required on the product box itself. We will have the CE, FCC, RoHS, marks, etc. But, what else and in how many languages?

Any help is appreciated.

Thanks

6

Hi, rick,

Good day! let me have a demonstration video along with me our sales head will joint, he has more ideas about product packaging if you allow me to arrange a zoom or skype call would be better to get clarity of your question!

Waiting from your hearing response

thanks

7

Hi Eric,

Thanks for raising this, it’s a common question, especially with GPSR now in effect across the EU.

To clarify your two points, here’s what’s required under the EU General Product Safety Regulation (GPSR), as well as CE-related obligations, specifically for e-commerce sellers like yourself:

1) What needs to be printed on the product box (not shipping labels)?

Even for e-commerce-only sales, the product packaging must include key information. Under GPSR Article 13, these are mandatory:

  • Product identification (product name, model number, batch/LOT code)

  • Manufacturer’s name and full postal address

  • If you’re based outside the EU: Name and EU address of your appointed Responsible Person

  • Consumer contact method (e.g., phone or email)

  • Any applicable safety warnings (e.g., choking hazard, small parts), if relevant for your product

The CE mark can remain on the unit itself, but it’s often repeated on the box for visibility and consistency.

Regarding languages:

GPSR requires that mandatory safety and traceability information must appear in the official language(s) of each EU country where the product is marketed.

However, you are not required to print all 24 languages on the physical box. Instead, the languages must match your actual sales destinations. If you’re shipping across the EU, a common approach is to use multilingual stickers or localized inserts per shipment destination.

2) Do we need to translate the user manual into 24 languages?

Not necessarily.

If your mouse doesn’t require detailed instructions to be used safely and correctly, you can keep it simple.

But if you include any warnings, safety notes, or setup guidance, these must be in the language of the destination country (per Article 20 of the GPSR and CE-related directives).

You do not need to translate into all 24 EU languages — only into those spoken in the countries you actively sell or ship to.

You can find a detailed breakdown of these requirements in this guide from EaseCert:

https://easecert.com/blogs/insights/labelling-requirements-for-gpsr-compliance

Let me know if you’d like help with label review, translations, or appointing an EU Responsible Person. Hope this helps and good luck with your launch.

Best regards,

Anna

info@easecert.com | www.easecert.com