What essential apps do you recommend for a new dropshipping store?

hey,
I just opened a new dropshipping store and I was wondering what apps you guys use and consider to be essential for a store owner.
I am looking for apps for:

  1. Reviews
  2. upsell & cross-sell
  3. order tracking
  4. pop up adds
  5. live chat
    And I am open to recommendations
    Thanks in advance, Michael

Great question! Are are some of my favorites:

  • Reviews: Yotpo, Okendo, Judge.me.
  • Upsell/Cross-sell/PPO: LimeSpot, Rebuy, CartHook (You may find their features overlap with the popup apps)
  • Order Tracking: AfterShip, Tracktor, ParcelPanel
  • Popups: Justin, Privy, Wisepops
  • Livechat: Zendesk (I’m a big fan, but it takes $), Freshdesk, Tidio, Shopify has a FREE chat function, too! (“Shopify Inbox” in the Shopify App Store)

You might also want to personalize your outgoing automated emails from Shopify using a template builder like UpOrder. For drop shipping, you may need to work on timing the order fulfillment handoff between your store and the fulfillment center AND your post-purchase offers and Upsell/Cross-sells. The add-ons may not be communicated to the shipper if they aren’t coordinated properly. You should also remember that if your fulfillment center is overseas, your customers often need a tracking number and link for the international leg of the journey and another for the domestic. Providing both up front is a better customer experience. Your website should also be clear about expected shipping times. As long as you post about expected delays, it doesn’t seem to deter too many customers. I like to say something like “Ships within 21 days of order placement” on the product page or something similar. It should also be addressed in your FAQs and Shipping/Return policy.

I’ve worked in helping merchants build websites.
Here’s the app I got from my client’s side that users wanted during the time they were building their websites:
Because many functions of shopify platform need apps to realize, so it does need apps.
1.review app: recommend Trustoo.io Product Reviews App
2. Multi-language and multi-currency app: Langwill: Language Translate is recommended
3.Payment Trust Icon App: Recommend SEOAnt - Trust Badges & Icon
4. Product Variants App: My users have used Swatch King: Combined Listings
5. Chat tools: recommend WD-Live Chat, Helpdesk,Chatbot
6.SEO app: recommend SEOAnt - AI SEO Optimizer