What's the best payment gateway for a Ghanaian Shopify owner?

Payments + Shipping & Fulfilment

Topic summary

A Ghanaian Shopify store owner seeks recommendations for a payment gateway that accepts US dollars.

Available Options:

  • Shopify provides a country-specific list of payment providers for Ghana-based stores
  • Mobile payment options like Oltranz and MTN MoMoPay are popular for the local Ghanaian market
  • For international sales requiring credit/debit card processing, Checkout.com and Zen.com are suggested alternatives

Ongoing Challenge:
Another user reports significant difficulties activating payment providers in their country:

  • 3 of 8 listed providers are unavailable in their region
  • 2 providers rejected them due to minimum payment thresholds
  • Remaining providers are either unresponsive or pending response
  • Their store launch is blocked due to inability to set up payments

The discussion remains open with questions about why certain payment providers listed by Shopify are inaccessible to users in specific countries.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Good evening family… Please am from Ghana and I want to sell and received payment in US dollars $…Which payment gateway will be BEST FOR ME? For a Ghanaian Shopify owner

2

Hi, @PryntInk . I’m happy to help you out with this! Have you already launched your store or will this be a new online store?

This page lists the available payment providers you can use if your store is based in Ghana. I can’t say for certain which ones would allow you to receive payments in US dollars, but I recommend looking into these to see which one works best for your business. I also wanted to share this guide on accepting payments through Shopify. It can walk you through how to set up your payment method once you’ve decided on the methods and providers you want to set up on your shop.

Please let me know if you have questions!

1 Like
3

Hi @Erin_1 ,

As per my knowledge, mobile payment options are most popular in Ghana local market. see below two mobile payment providers in Ghana.

  • Oltranz
  • MTN MoMopay Mobile Pay

If you wish to sell outside Market other than Ghana and require credit and debit card payment provider, one of the best option is Checkout.com and Zen.com.

Happy selling.

4

Thanks for the link showing Payment provider options by country. On my Shopify admin account it lists 8 providers, 3 are unavailable in my country, 2 have rejected me because I don’t fit with their payment threshold minimum, one is unresponsive to my messages, and the last one is yet to respond. I’m in a fix right now and my shop is unable to go live because of that. Why are the rest of the payment providers you listed unavailable to me?