Main issue: Creating a product in the Shopify admin triggers both products/create and products/update webhooks for the same product, instead of only products/create as expected.
Impact: Multiple webhook invocations lead to duplicate product records being added on the integrators’ side.
Details: Participants report that when a product is created, both products/create and products/update are called, sometimes multiple times. They are using both webhooks and observe repeated callbacks upon a single product creation.
Requests for guidance: • Why are both webhooks triggered on create? • How to prevent duplicate processing (e.g., best practices for deduplication or suppressing extra calls)? • Any configuration or workflow reason behind the multiple triggers?
Status: No resolution or confirmed explanation provided; the thread remains open.
When the product is added in the shopify dashboard, we are getting add, update both webhooks for the same product.
When we add the product we should get only add webhook call.
currently we are getting products/create, products/update both webhook, due to that product adding multiple times our end, let us know is there any reason triggering both webhooks ?
I’m getting Shopify webhook call multiple time. how I prevent this ?
I’m using products/create and products/update. When I create product from shopify, products/create and products/update webhook call multiple times.