Where can I locate the settings in my ecommerce account?

Store Design

Topic summary

Users are struggling to locate the settings section in their Shopify admin panel, which appears differently than what theyā€™ve seen in tutorial videos. Some accounts only show ā€œGeneralā€ and ā€œSecurityā€ options.

Suggested solutions:

  • Access settings directly via URL: your-store-url.myshopify.com/admin/settings/general or /admin/online_store/preferences
  • Navigate through Sales Channels ā†’ ā€œApp and sales channel settingsā€ from the left sidebar

Ongoing issues:

  • Settings appear in a pop-up window rather than a persistent menu location, making them difficult to relocate without memorizing the URL
  • At least one user still cannot find the settings even after trying suggested methods, specifically attempting to change their store name

The discussion remains unresolved, with users expressing frustration about the unintuitive interface design and requesting Shopify improve settings accessibility.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

I was wondering if anyone knew where to find shopify settings as i have watched many youtube videos with all different looking accounts to mine and the only options in my admin are Gereral and Security.

1 Like
2

Hi there,
Jack from OpenThinking here!

You need to access your Shopify store admin. You can do that through these 2 URLs.

  • your-shopify-store-url.myshopify.com*/admin/settings/general*
  • your-shopify-store-url.myshopify.com*/admin/online_store/preferences*

replace your-shopify-store-url with your actual store URL.

let me know if this works for you. If yes: accept my answer and give me a thumbs up! Thank you.

1 Like
3

omg same issue. how can it be so very difficult to find something as simple as SETTINGS? Even after I entered the URL @OpenThinking provided (thank you) that can lead to the settings, I still donā€™t know how I can access it next time without having to remember the URL. The settings are in a pop-up window. Shopify plz fix this. This is unbelievable.

2 Likes
4

On the left side, click on ā€˜Sales Channelsā€™ and then from the modal that pops up, choose ā€œApp and sales channel settingsā€.

5

I tried that and I still canā€™t find it. All Iā€™m trying to do is to change my store name and itā€™s been an absolute nightmare. I have no idea where to go next.