I have Shopify Plus store, and ‘write_gift_cards’ & ‘read_gift_cards’ permission is give, when I try to GET the gift cards data through GraphQL API it returns ‘Access denied for giftCards field.’ although all the permission was given. Same issue facing in REST API as well. In REST API 404(Not Found) response is shows.
Snapshots :
Thank you kindly for any help!
Hey @surajit1 ,
It sounds like there may be a problem with your Shopify Plus store that is preventing you from accessing gift card data using the GraphQL or REST APIs. The fact that you are getting an “Access denied” error message when using the GraphQL API suggests that there is a problem with the permissions that have been granted to your app.
To resolve this issue, you may need to check the permissions that have been granted to your app and ensure that it has the correct access to the gift card data. You can do this by going to the Apps section of your Shopify admin and reviewing the permissions that have been granted to your app.
If the permissions are correct and you are still unable to access the gift card data, you may need to contact Shopify support via live chat for further assistance. The advisors will be able to escalate your query to the correct team and help you troubleshoot the issue to get your app working correctly.
Please visit https://bit.ly/3qqfpfZ to be connected with a member of our support team.
We already contact support team, they said to contact shopify dev forum, now what to do. We have Shopify Plus Store but we can’t access gift cards API. Please advise
I will direct your query to the API forum team within the community so they can help you out! You can also reach out to them by following this link.
