Why am I getting a 404 error while accessing Shopify payouts data?

Shopify Apps

Topic summary

Issue: Requests to the Admin REST 2023-04 payouts endpoint for Shopify Payments (shopify_payouts) consistently return 404 (Not Found).

Context:

  • App has required access scopes approved (including shopify_payouts and orders).
  • Orders API calls succeed; only the payouts endpoint fails.
  • Tested on a customer store and a dev store; both return 404 when listing payouts.
  • API endpoints used match Shopify’s documentation for orders and payouts.

Evidence:

  • An attached screenshot shows the 404 response from the payouts request (image is central to the error confirmation).

Additional reports:

  • Another developer reports the same issue and asks for updates or a workaround.

Notes/Definitions:

  • 404 indicates the resource or endpoint is not found.
  • “Scopes” are API permissions granted to the app.

Status:

  • No confirmed cause or solution shared in the thread.
  • Open questions remain about endpoint availability/permissions and why dev stores also return 404.
Summarized with AI on January 13. AI used: gpt-5.
1

Hi

I have been trying to access shopify_payouts data from a customer, but I have been consistently running into 404 errors.

Context:

  1. I have the required access scopes approved (orders, shopify_payouts, etc)
  2. I am able to pull order data from this store. (https://shopify.dev/docs/api/admin-rest/2023-04/resources/order#get-orders?status=any))
  3. When I’m pulling list of shopify payouts from this store, I’m getting a 404 error (https://shopify.dev/docs/api/admin-rest/2023-04/resources/payouts#get-shopify-payments-payouts))
  4. I’ve tried accessing this endpoint using a dev store too, still getting 404 error. (Image provided)

I’m unable to find the issue here. Any help is appreciated :slightly_smiling_face:

shopify failure.png
shopify failure.png2024×1286 121 KB

2

I’m running into the same thing, any updates here, were you able to work around it?