hello, I am new to Drop shipping. i live in the US, CA to be exact. I recently set up my store and had two people order they were not charged taxes. I do have it set to collect taxes in the United States under the taxes tab where you are suppose to pick your country.
Hey @apigg678 .
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful! If you have successfully set up your tax profile within the settings of your online store. Then your taxes will automatically charge depending on your local tax laws and the customers billing location. In the US, the tax rates that you charge are affected by whether your state is an origin state or a destination state. You can use our state tax reference to read more about the specifics of collecting taxes in your location.
With that being said, in order for us to take a closer look into the settings of your Shopify store, we will need to authenticate you for the store in question. For additional assistance to make sure that your tax profile is set up correctly, you can reach out to our support by logging into your store using our Contact Us page. This will allow us to securely verify you as the store owner before speaking directly with a Support Advisor.
Let me know if you have any questions.