I’m using ride theme and while my discounts worked the first day but now they stopped working all of the sudden. At first it worked perfectly where is can see them on my products and then it disappeared from products but still showed in cart at check-out section. And now the next day they’re not even showing in check-out section.
I have tried to delete and add new discount code but it doesn’t work anymore.
someone please help.
Hi, @Ashrai .
Thank you for reaching out! I am sorry to hear your discount codes are not working.
Can you please share your URL and a discount code with me, so I can test this on my end? If you want to see a discount on your product page, you can set a sale price for your customers to see as well. Are you using a discount app or have you made any changes to your theme code recently?
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
30% OFF
Hi, @Ashrai .
Thank you for your reply!
I recommend you contact our Support Team, so they can access your account specific information incuding your discounts. They will be able to help you set up the 30% off discount.
Please let me know if you have any further questions!
Talk soon,