The images/products in the collections are loading extremely slowly compared to the rest of the site. We have tried multiple things but nothing seems to work.
I am wondering if it is caused by: Lazyload? CDN? Javascript loading? Caching?
I did notice lazy load taking place on the final image but that was expected, it did not take long to load.
Its very intermittent to when it wants to load the collection images, one thing I noticed was the fly out app klaviyo? seems to be causing some issues.
id suggest turning off and on apps, clear cache and reload to see what app is causing the issue.
Some things to consider to improve your site speed.
Optimise your images as best you can, don’t let Shopify do the work for you, I find it better to get this done before you upload the images to the CDN.
Reduce the amount of 3rd party apps. Remove ones that are unnessecary and could be solved with simple code changes yourself. Using too many apps can really slow down your site .
Thanks a lot for the response. We tried switch off Klaviyo and it did not help. We are now trying to exclude more apps but I find it funny if this was the cause, since there are no other problems on our front page for example?
I just ran an analysis in GTmetrix on the site and compared it to another site we also run. I could see that on the site with problems the loading time of the script for images is 40 times SLOWER than the other shop. For example the image:
There does seem to be quite a lot of errors there, I’d say cleaning them up will be the best first step. It could be old apps with lingering code, the images could be stuck waiting for a script to execute or fail. I worked in Shopify tech support for years and saw this all the time, the inspection tools built into browsers can give clues but not much that’s actionable without getting into the theme code. Let me know if that’s a route you’d like to take to get this fixed!