Hi all
on a daily basis we are getting 3 visits from this city in the US and this has been happening over a couple of months. I have tried to figure out what organisation is out there with no success and wondered whether anyone else has witnessed the same ?
I’m so glad you posted about this, because I’m also having the same thing happening.
It’s usually 6 visits per day from Council Bluffs.
I’m wondering if it’s related to some app/extension, but I haven’t installed any new one recently.
Another thing that crossed my mind is if the developer of the theme I’m using is from there. I use the theme Broadcast.
Hi
I am on on a different theme so may not be that.
I did download Ping last month or so but other than that nothing. Usually I get 3 visits a day, all in quick succession so can only guess it is some sort of spying software. It is a pity Shopify will not assist in the blocking of such visitors.
Surprised no one else has raised this before
I’ve had the same visits from Council Bluffs IA to my store. 3 views almost every day for the past few weeks. I haven’t downloaded any new apps or made any real changes to my store recently.
I’m not sure why I’m getting these views either..
Same issue!
This is so weird. I feel like some spyware is doing this to be able to get some information from my store or something. Creepy!
Shopify cancelled their hotline and it’s hard to talk to them nowadays, which is a shame. The stock price sky-rocketing and they cut on the most basic thing we need, which is talking to them.
The forums and help center are not effective most of times. I don’t know what they’re thinking…
I’m seeing the same! Council Bluffs, multiple times per day, no explanation. Does Agiou review these?
I pulled reports and my site is also consistently getting visits from Council Bluffs. I came here to find out if anyone else is having this same issue. Happy it’s not just me but still wondering what is going on.
I am also having the same scenario happen. It has been about 2 weeks since daily reviews from CB Iowa have started. I am not sure what the deal with that is, but I would love it if we can keep this thread going until we find the cause.
Hopefully Shopify’s customer service call line will come back after C19, but I feel like they will fall victim to the same mindset most tech companies have of not aiding the customer.
Think you are right there. Covid seems to be the new excuse to let customer service take a back seat and reset to a lower level of expectation
Yes I believe it is a spyware program. I have 3 visits almost daily for months now. Before it was some other city I don’t remember, I emailed Shopify to be removed from their spyware and it happened for a few months and now it started again. These are companies that spy on your website to determine your best sellers and sell the info to who will buy it. It’s shameful I agree but as far as I know it is not illegal.
I’ve had a minimum of 3 per day from Council Bluffs, Iowa for months. My store uses the boundless theme.
hi , I was also getting the same three views from council bluffs on each day. I have installed the screen recording app , from where I see ,a one direct view on a store , I have checked the ip , it’s a same from council bluffs.
It seems there is nothing to worry about, it appears to be Google’s data centre. I checked the IP another reply had posted. I have had the same visits for a few months, very frustrating, I even blocked Iowa with an app and the hits kept coming. Shopify chat told me a month ago it was probably Google, and indeed that is what it appears to be.
Thanks for the info, but what are they checking?
I just noticed that my 2nd highest visits are from this city, and I don’t have any connections there. I’ve never even heard of it! I did a google search and found your post. Wondering if there is some Shopify connection.
I have more visits from someone/ something in Council Bluffs, IA, than any other visitor, including myself. Every day, many visits from Council Bluffs.
What is it exactly?
Thank you,
Roland
I have done some testing and found this is caused by Shopify’s new Site Speed Report feature. I have written more about it in the post here;
https://community.shopify.com/c/Online-Store-Speed/Online-Store-Speed-Report/m-p/908894#M390
Make sure you contact Shopify Support and get them to change the feature if it is affecting you.
Agreed! The same thing is happening to our website with this traffic. It impossible to get great support from Shopify like the first five years of working on their platform.
I guess I’ll pull this traffic and block from my Google Analytics account.
