Main issue: High traffic, add‑to‑carts, and checkout attempts from Turkey via TikTok ads, but no completed orders. Initial finding: Turkey was not enabled in the store’s International Markets settings, which had blocked checkout.
Recent update: Turkey was enabled. A Turkey‑based member performed a live test by purchasing a low‑cost accessory; the order went through and was immediately refunded. This confirms checkout and payments from Turkey now work.
Outcome: Technical checkout access for Turkey is resolved/validated. However, the core conversion problem (why checkouts don’t convert to sales) remains unresolved.
Open questions/next steps:
No evidence yet on pricing, shipping costs/times, or payment options affecting conversions.
Another participant asked how it was fixed; the only concrete step shared was enabling Turkey in International Markets and verifying with a test purchase.
Hey guys, so my shop has been running for a few days now with TikTok ads and I have been getting a lot of store sessions daily, a lot of add to carts, some checkouts but not a single sale.
Most of the traction is coming from Turkey, I then checked my International Markets and realised I didnt have Turkey checked so they wasnt able to checkout.
Now I have it enabled, I am still getting alot of people from Turkey get to checkout, but still no orders, am I missing something?
Any help would be greatly appreciated, I am spending a lot of money on ads at the moment and no sales and need to know if i have set something up wrong so I can change it ASAP!
I do have a low cost item in the “Accessories” tab if that helps? I’m just wondering if people from Turkey are able to checkout at all, as I have high traction from Turkey, but no sales
You’re very welcome! I’m glad I could assist you. Don’t hesitate to ask if you have any more questions or need further help in the future. I’m here to help, and I’m thrilled to hear that people from Turkey can now checkout smoothly. Have a great day!
