Why aren't my Supply Theme banners displaying on the storefront?

Technical Q&A
1

We are using the Supply Theme and our banners are not reflecting on the storefront.

1 Like
2

Hey, @SahirM .

Thank you for reaching out here. I noticed that you’re a new member, welcome! I’m more than happy to take a look into this with you.

I’d love to gain a little bit more context regarding the situation. I know that you mentioned your banners are not displaying as expected. Can I ask what type of banners you’re referring to? For example, are these banners you’ve created using the theme editor, by adding code to your theme, or through the use of an app?

Were the banners displaying as expected prior? If so, please let me know what changes you’ve made since then so we can narrow down where the issue may have started.

Looking forward to hearing back from you, so that we can continue to work on this together.

3

@SahirM

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

4

Hi Luna.

The banners I am talking about is the slideshow on the homepage. Our website is developed on Supply Theme.

5

@SahirM

yes, please share store url

6

Hey, @SahirM .

Thanks for getting back to me. I appreciate it! I’m more than happy to continue working on this together.

To enable the slideshow feature on your homepage, please ensure that you’ve followed these steps:

  1. Log into your admin.
  2. On the left-hand panel, go to Online Store > Themes.
  3. On the main screen, click on Customize.
  4. In the theme editor, on the left-hand side panel, click on Slideshow:
    19-18-70713-94055.png
    19-18-70713-94055.png293×466 26.5 KB

  5. In the settings, check Auto-rotate slides. At the selector below, you can edit the Transition time.
  6. Once you have the settings done, don’t forget to click Save at the top right corner.

If you don’t see this section, click: Add a new section > Slideshow. Please give that try and let me know how it goes for you.

Talk soon,

7

Hey, @SahirM .

Just checking in! Did those steps help to resolve the issue? If not, please let me know and we can continue looking into this together.

Best,

8

My Shopify Banners aren’t showing would You like to help me out !

Here’s url http://www.glamorve.shop

1 Like
9

@Muhammad_Yasir oh sorry for any issue can you please share more detail about the issue or screenshot

10

My Store’s Banners are showing in Customisation but when I publish they became blank . I have share screenshot of that have eye on it .

Screenshot_2025-01-20-10-30-34-50_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
Screenshot_2025-01-20-10-30-34-50_40deb401b9ffe8e1df2f1cc5ba480b12.jpg1079×2295 132 KB

1 Like
11

@Muhammad_Yasir thanks for details but your slider code doesn’t work

can you fix this error

jquery.min.js?v=1397…26529091737017143:2 jQuery.Deferred exception: selector.not(...).flickity is not a function TypeError: selector.not(...).flickity is not a function
    at flickitySlider (https://glamorve.shop/cdn/shop/t/3/assets/common.js?v=2606471…:14:4955)
    at HTMLDivElement.
12

How do I fix these errors ? Would you please guide me !

1 Like
13

@Muhammad_Yasir how many code are you added your theme

14

I haven’t edited any code ! I customize manually.

1 Like
15

@Muhammad_Yasir ok so i can be done customization code as per your requests