Why can't I access my admin page on various platforms?

For some reason I cannot access my admin page on either browser on my computer or my app on my phone. I have been able go use the app most of today until now when I went to go to admin on my computer. What can I do to fix this? It just says error 404 on my app and not found in my browser. Any help is appreciated. I can see my website ok and running. However my admin page is not. What do I do? Any help is appreciated.

Hey, @Naturalwhisper ,

We recently had an outage on the platform that affected POS, checkouts, and admins. The issue is now resolved. If you are still seeing issues on your end, please try some of the following troubleshooting tips:

  • restart computer
  • clear cache and history

If you are still seeing issues on your end, I look forward to getting to know more information from you. Also, I am also linking our Shopify Status page for your reference so you can be aware, for next time, if other issues were to arise on the platform.

Thank you so much for letting me know. I see the issue has been resolved now. I didn’t know there was a status page. That great to know. Thanks again.

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