Hi all,
Please help, I have just started my Shopify store and have meuns with nested menus and that part looks great.
I have just created my first product but can’t seem to add it to the colection where it should be (Or any collection come to that)
When I go to edit the search for collection to add to box comes up but won’t display any collections to add it to even though I can see them on the home page.
Waht am I doing wrong please?
Hey, there.
From the sounds of it, the collections you’ve created are “automatic” collections which would be why they don’t appear in the search box when trying to add the product. When an automatic collection is created, you would create a set of conditions for that collection to automatically pull the product. Should the product not meet these conditions then it won’t appear, nor can it be added manually.
If you head to Products/Collections, you’ll either see a dash (-) or text appear under the “Product Conditions” column:
If you see a dash, that would mean the collection is a manual collection which should allow you to add the products manually. Alternatively, there would be a set of conditions for the collection such as “Product title is equal to xyz” which would mean the collection is an automatic collection. In the event that you created automatic collections, then you’ll need to make sure the product you wish to add meets those requirements as that should properly add the product.
If you’re still having issues with getting the product added, then feel free to share a few screenshots of the product, and the collection you wish to add it to. With that, we can work to finding a solution!
Hi Peter,
Fantastic thank you.
Is it possible to change a collection from Automatic to manual once it has been created or do I have to start again?
Hey, there!
Sadly, no. Once the automatic collection is created it can’t be converted to a manual collection. This rule would also apply for manual collections as well as they can’t be converted to automatic.
That’s awful. Products synced to store should have the ability to be manually added to a automatic collection. Otherwise, the option to “add product to collection” should not be made visible as an option. This rule should be made much more clear and visible.
Hey, @Username3000 !
Automatic collections were created to pull in products automatically based on a set of conditions set out by the creator. To manually allow add products would defeat the overall goal of automatic collections. Where are you currently seeing the text “add product to collection?” Is this within an app, or the admin itself? Could you share a screenshot of where that appears for me?
Chat soon!
Hey there!
So what can we do to add products on a collection if there is no option box to on Admin to add a product to a collection?
How can we add a product to a collection, either automatic or manual?
Thanks in advance!
Hey, @Romanov !
Our guide on how to create and add products to a collection should answer this question. Were you running into issues with these steps? If yes, let me know by posting a few screenshots of what you see below.
Chat soon!
I’ve just jumped in on this question since I ran into the same issue earlier today and googled my problem and found this. I’ve created a condition for certain items relating to Ag Day Products and in Vend I’ve put that as a description and then all products will go over to that so that is great. The problem now is that I’ve added a Dog Collar which in the first instance goes under the product description Dog, however, as well as having these collars available in my Canine Section, I also want them available in my Ag Day Section since they can be used for Goats and Sheep. However, as it hasn’t got the Ag Day product in Vend it won’t go in the collection and I can’t add it manually. I can only have it in either section? That doesn’t seem very flexible. Also, does this now mean I have to completely remove my Ag Day condition and go back and add them all manually? Annoying.
Hey, @Tamsin !
There are a couple of routes you can take here. One way would be to alter the conditions of your AG collection so that it’s a bit more versatile. For example, instead of using product vendor, you could use a product tag. Using tags would then allow you to pull in a variety of different products and achieve the desired outcome of having dog products in both your dog collection, as well as your AG collection. Alternatively, the other route here would be to change your collections to manual collections so that you’re able to pick and choose which products appear.
Let me know if you have any questions!
Metal Jewelry
Title
Conditions
Products must match:
all conditions
any condition
Condition 6 value
metal jewelry
Add another condition
Products
Sort:
Best sellingProduct title A-ZProduct title Z-AHighest priceLowest priceNewestOldestManually
Sort:Manually
(I see all the products here!)
But on my Website, reflectonart.com…
under, Metal Jewelry
0 products
In cases like this where the products appear in the collection, but not on the website, this would typically indicate that the navigation option itself is set up incorrectly. Taking a look, your URL ends with: titanium+stainless-steel+magnetic-therapy+copper+geranium - These would be tags that are attempting to filter the page to show products that match this list and not the full collection itself.
To get this fixed up, you’ll want to head over to Online Store/Navigation, select “Main Menu” (or the menu this collection appears in):
Click Edit on the menu item you need to change:
If tags appear, you can remove them and click save. If no tags appear, then select the “X” and readd the collection:
Let me know if you run into any issues along the way!
Thanks for your prompt reply. As soon as I get back to “work,” I’ll let you know what happens! Can’t wait!
Hi,
I made an automatic collection with specific conditions to it. A bunch of my products match the conditions however the products are not automatically added to the collection? Is there an error in the system maybe?
Thank you and hope to hear from you soon!
Hard to say! Would you mind sharing a screenshot of the conditions you created?
Can you answer me about when i add the product ( before i have added the collection ) , i cant choose the added collection on left hand column , please see the picture, thank you ,pic1 is the collection , pic.2 adding product cant show and search the collection, pic 3,
in collection cant auto detect the tag “ed” product
Only manual collections will appear on the left-hand side when creating a product. Your “Bath” collection is automatic as it is pulling in products that are tagged with “bath.” If you want to add products to your collections manually, then you would need to delete the automatic collection and recreate it as a manual collection.
I’ve never had this problem until today.
Product will not add to Collection when conditions meet the Tag. Everything is matched perfectly but product will not add to collection.
I will want to take a closer look at that for you. I’ve sent an email to the email listed on your forums account. If you can reply there then I can review your store.
