When I try to download pinterest it takes me to a loading screen that says i dont have the app installed and when i click install it just keeps refreshing the page ultimately staying in a loop. ive tried many links that direct to the app store with none of them working. I need to install pinterest
Hi there, @reneedeparis !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your inquiry, please try the following local troubleshooting steps to see if this makes a difference when installing this app:
- clear cache and cookies
- try going into private or incognito mode on your browser
- try a different device or internet connection
I was able to install the app successfully on my store to try to troubleshoot this matter on my end. I look forward to hearing more from you however. Let me know how this works out for you.
still doesnt work
Thanks for the update regarding this information.
Please reach out to our live support team for further assistance about this. Once they verify your credentials, they can open up back end information, which we do not have access to over social channels, and dig deeper to see why we are having this issue when it comes to installing Pinterest.