I cant do an order of my product says me: Something went wrong. What happened? Cart Error: Variant c
hey @yeetkickshop
Take a screenshot of the problem you are having.
There are many reasons for not being able to create an order
- Because the product is out of stock in the Product section
- Due to wrong setting…
Hi there, @yeetkickshop .
Welcome to the Shopify Community!
I understand that you’re receiving an error message when trying to order a product from your website.
It is possible that the particular variant you’re trying to order is out of stock or has been removed from your inventory. You may want to check your product inventory and ensure that the variant in question is available. If the variant is out of stock, you could remove it from your store temporarily or update the stock quantity so that customers know that it is currently unavailable. We have a resource here on how to track and adjust your inventory quantities.
Additionally, you may want to ensure that your website and cart functionality are working correctly by testing other products and variants to make sure there are no further issues.
To gather more context here, could you provide information on the following:
- When did the issue first start?
- Share your store URL so we can try and replicate the issue.
- Could you share a screenshot of the error message?
- Share the steps you took to order the product.
- Are customers able to replicate this issue?
I look forward to learning more and troubleshooting together.