If i try and save a collection it says “You need permission to edit collections, Request acces from your Administrator” but i don’t have one its my business that i made but u cant save my collections!
Hi @Qihan ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with accessing collections, to ensure this gets resolved.
To share some insight, permissions can be set by the Account Owner to determine the level of access staff have to the shop. While these permissions can vary, its goal is to limit accessibility throughout the store. To learn more about these permissions, you can check out our Managing Staff document as it touches on this further.
As you are receiving a permissions error, I’d encourage you to confirm with the Account Owner that you have access to edit and update products. This will ensure you can add, edit, and delete collections as needed.
If you are the Account Owner and are receiving this message, I’d encourage you to Contact Support directly. This will allow for our advisor team to take a closer look as we wouldn’t have access to account specific information through the Community.
Please let me know if you have any other questions or concens.