Why can't I upload product images successfully?

Technical Q&A
1

I want to upload some product image files, but I have tried many times, what is the reason?

1.44.05.png
1.44.05.png1784×822 31 KB

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2

@ZMC33

Which file you are trying to upload?

Make sure
it may be corrupted or big size.

3

Hi,

PNG and JPG, about 100Kb

4

@ZMC33
try to upload another random file,

i think it corrupted. so it occur error.

5

I have tried many types of files, all failed. :disappointed_face:

1 Like
6

@ZMC33
contact to Shopify Support team,
they will help you regarding this.
here is link:
https://help.shopify.com/en/questions#/contact

7

Okay, thanks

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