Why can't items in my cart be shipped to my entered address?

Any address that’s entered to check out pops up an error message under Shipping Method that says “Your cart has been updated and the items you added cant be shipped to your address. Remove the items to compete your order.” Item is in stock as well!

Hi @MelaLeo ,

The error message you’re seeing is Shopify’s generic error message that displays whenever there are no shipping methods available. It means there is something causing no shipping to appear at checkout, and it could be any number of reasons. It could be something in your settings. If you’re using live rates from a carrier, it could mean that one or more packages is over-limit, or there could be an issue with the address.

It’s difficult to troubleshoot without being able to see your complete setup, so you may want to reach out to Shopify support to see if they can help pinpoint the root cause.

Best regards,

Ron

Hi @MelaLeo

This error message might be occurring for many reasons. Kindly check if you have set your shipping zones, shipping profiles (if any) & shipping method correctly. It will be great if you can share some of your shipping setup screenshots to understand it better.