Hello,
I have signed up for my free 14 Day Trial yesterday (15.09.2022) but now I see that it says on my shop that my free trial ends in 5 days, on the 22.09.2022. Why is that? Why not after 14 days?
Hi there, @Kamillaxo !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform! Thank you for giving us your time and giving our trial a shot.
Given the error that you are seeing on your end about your trial, please reach out to our live support team for further assistance regarding this matter. They can open up back end information and see where the error is and provide resolution soon after.
Feel free to also request a trial extension from them if you end up needing more time than 14 days. Our teams are able to provide a one time free extension to ensure you get enough time to get to know the features of the platform and how you can use it for your business.