Why does my new product page show a 404 error?

I deleted a product page and set up a new one but it says 404 error . Please help thank you

Hey Jimmy!

Could you share the page that’s giving you the 404 so I can take a look? In any case, check if the new URL is the same as the previous one. If it’s not you’ll have to change the URL of the page and make it exactly the same as it was previously. To do that just go to Online Store > Pages > Open the page you want to edit the URL > Scroll down to the bottom of the page and click on the link “Edit website SEO” in the “Search engine listing preview”. From there you can edit the URL and make it exactly the same as the previous one.

If you don’t want to keep the old URL and prefer the new one, you can create a 301 redirect by going to Online Store > Navigation > URL redirects > Create a new redirect from the old path to the new one.

Let me know if you have any questions.

I deleted the product page before I copied the SEO so I’m going to have to write a new one . How do find the old and new url?

@Jimmymagic

Can you please share the URL that’s giving you 404? I’ll let you know how you can fix it.

https://neckstrong.com/products/undefined. appreciate it

@Jimmymagic

I guess your product is not named undefined as on the URL, right? :wink: https://neckstrong.com/products/undefined

If that’s the case, the best thing you can do it’s just to forget about that URL as it has not been crawled by Google yet.

I think you’ve already created the product and probably it’s this one: https://neckstrong.com/products/back-massager-stretcher-equipment-massage-tools-massageador-magic-stretch-fitness-lumbar-support-relaxation-spine-pain-relief

Just link to that URL from the main menu and homepage and you are done to start selling!

Let me know if you need help with anything else or if you need clarification.

I’m still new to this . How do I link it to my new page . Than you

You can go to Online Store > Navigation > Select the Main Menu and add a new link from there. You’ll see a popup from which you’ll be able to select the product.

To link it from a section on your Homepage go to Online Store > Themes > Click on the “Customize” button and add a new section from the left-hand side menu. Depending on the theme you are using you’ll have different sections to pick from.