Theme: Boundless:
APPS - 1) Free Email Popup, 2) PROOF BEAR 3) TEELAUNCH (product FLAG)
When users search the word “Vermont” in my store, a product shows up in the search results. If a customer then taps/clicks that link to the product page- it redirects to a possible malicious website. Please do not click - I do not want you to experience it. Trust me. It happens. I need to find out where the redirect link is stored/kept/installed so that I may remove the issue from my store.
There are several other product pages (all from the same vendor’s app - same product type) that redirect. It doesn’t happen for any other product type from that vendor nor does is occur anywhere else in the store.
Also, when I visit the product page in my admin (on macbook and in mobile shopify app) and click “VIEW” to go to the product page my customers see, it auto redirects to the same possible malicious website.
This happens on CHROME, SAFARI on both PC and mobile devices. Every user, no matter desktop or mobile, Chrome or Safari - will be redirected.
Things I have done:
- Checked the Boundless Theme Code for the redirect link using the CMD + F FIND feature. No results.
- Contacted Shopify Support via the chat app - to which it went to email - who said “contact vendor app”
- Contacted Vendor App Support - who responded with the fact that they’re not the host - shopify is. (I know that already - I just did it to satisfy Shopify Support’s suggestion fully knowing the app vendor has nothing to do with link and redirects and what the customer sees)
Any help is much appreciated. Be as technical as you need to be.