Hi my payment is due today? It’s not come through. Oh and I’m panicking it has been there since I started
Hello, @Leighclough .
Are you still awaiting your Shopify payouts? Please be aware, the funds might not appear in your bank account right after they’re sent. Banks typically take between 24-72 business hours to process deposits to your bank account and weekends can mean this period is longer. You can read more on payment periods here if you wish.
If you are concerned the processing period is too long, you can reach out to live support who will have access to your account and will be able to advise you. Our live support can be reached via our support portal here. Simply select the relevant topics until the live support options appear, you will then be connected to a live support agent. Thank you!