Why is my 1099-K form blank except for box 1b?

Shopify Discussion
1

Should I get this corrected by Shopify? The whole 1099-K form is blank except for box 1b which is NOT my total gross sales.

I did change my EIN number last March so that might have something to do with it.

2

Hey @kraez ,

If you would like to reconcile the amounts listed on your 1099-k, to verify their accuracy, here are the instructions to do so:

  • Log into your Shopify admin and go to Settings > Payment providers > Shopify Payments > View Payouts > Transactions. From here, export your transactions by date. Make sure to set your date range to about 10 days either side of 2021, to make sure you don’t miss anything. We recommend exporting Dec 20, 2020 - January 10, 2022.
  • Once you’ve received and opened your export, you will want to sort your transactions based on column H (Available on). This is the date when the money actually changed hands from the customer’s bank to your Shopify Payments account, and is the date Shopify uses for tax purposes. Once you have sorted your spreadsheet, delete any rows with an Available on date of either 2020 or 2022.
  • Next, since the 1099-k only reports gross processing, you will need to sort your spreadsheet by column B (Type) and remove any rows with a Type listed as anything other than Charge. This means you will be deleting any rows with a Type of Refund, Adjustment, Chargeback, etc.
  • This will leave your spreadsheet containing only transactions with a Type listed as Charge and an Available on date of 2021. The final step is to calculate the sum of column I (Amount). This total should correspond to the value you are seeing in box 1a on your 1099-k form.

If you would like us to take a further look into your 1099-k, we’ll need to access your account. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.

Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.