Why is my announcement bar not scrolling on desktop?

Store Design
1

Hey everyone,

I have noticed for some reason my desktop announcement bar doesn’t scroll. On mobile it repeats the same message and scrolls at the pace I’ve set. Can someone please check that the desktop announcement bar is scrolling on their screen, and if it isn’t please provide a solution.

DaveyAlcatraz_0-1723676899485.png
DaveyAlcatraz_0-1723676899485.png1918×918 275 KB

Kind regards
David Andrews

1 Like
2

Thanks for the answer, I think perhaps custom code from installing an app could be the problem but I can’t find annoucement bar code. I take it that would be before on theme.liquid but I am unsure? Please advise.

3

Hi @DaveyAlcatraz ,

I checked and did you solve it?

4

No Namphan, as far as I can see the announcement bar is not scrolling on my screen. Can you see it scrolling on yours? If so that’s perfect.

5

Hi @DaveyAlcatraz ,

Yes it works fine on my device

Screenshot.png
Screenshot.png2850×182 51.3 KB

1 Like
6

Thanks for letting me know. Is that on a specific browser? On any of my browsers it doesn’t work at all.

7

Hi @DaveyAlcatraz ,

I tried on chrome, safari and both work fine.

You can try testing on another device

1 Like
8

Hi @DaveyAlcatraz ,

If you have any questions, you can contact me directly.
Nice to meet you :blush: