I have a Shopify account and installed the AutoDS app, I got the billed 374.19$ for the first month, and Shopify has stopped my orders due to not paying the bill. Is there any solution to it?
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Hi, @deal-hut !
Thanks for getting in touch. If you’re looking to request a refund from AutoDS, you can do so by following the steps in this help document. Their support and contact information is listed on their app store page.
If you’re having an issue with your Shopify bill, feel free to contact our live support team through the Help Center. We’re available 24/7 and are happy to help!
Let me know if you have any other questions.
I Just Got charged the same amount by them, and that was all the money i had, please tell me they ended up giving you a refund because if i dont get one im done for
Hi, @Flyy_Toys !
I’m sorry to hear about your issue. You can find the steps to request an app charge refund in this help document. Head over to their app store listing, and scroll down to the support section to send a message.
Please let me know if you have any other questions about this!
Me to just today
They don’t have a support team
Hi, @Bigspeaker !
Thanks for reaching out. You can contact AutoDS through their app store listing, as shown here:
Please let me know if you have any other questions!
I had the same problem, but then I found out that after my 14 day free trial, the YEARLY Trial is automatically picked for you. Fortunately, it is easy to change it to a monthly trial.
Hope this helps 