Hi there
I just tried logging onto my shop and it says that is ‘Not Found’. I just created it yesterday and logged in once this morning then all of a sudden it is not found.
Please help me ASAP!
Hi,** @Ramona2 **.
Are you still experiencing this issue on your end?
There was an issue where stores weren’t able to access admins, checkouts or POS. Our developers have since pushed a fix however, so all systems should be back up and running.
If you’re still seeing the same error message you did from earlier today, are you able to try accessing your store via incognito mode or private browser window? If the issues still persist, you can also try to logging in to your store from another device altogether, just so that we can rule out any device, browser, or caching issues.
When the issue was ongoing, our developers also updated the Shopify Status page to reflect any downtime that our merchants were experiencing. Feel free to bookmark that page, so that if you happen to run into any issues in the future you can double check our status page to see if it was a Shopify-wide issue rather than an account specific one.
You also mentioned that you’ve just created your Shopify store – welcome to our platform! If you need a walkthrough of how you can set up your store, take a look at our step by step course here, which will help you navigate through the Shopify admin.