Why is my paid transaction status not reflected in my bank?

Shopify Discussion
1

I have a “paid” transaction status but don’t see it reflected in my bank.

2

Hi, @criticalapparel .

Thanks for reaching out and posting to the Shopify Community.

I understand that your Payouts section under Status is displaying as paid, however, you haven’t received it in your bank account.

I would like to advise that the funds may not appear in your bank account right after they’ve been sent. Banks can typically take between 24-72 hours to process deposits to your bank account. Additionally, the length of your pay period depends on the country where your store is based. You can find more details in our supported country resource.

If 24-72 hours have passed and you still haven’t received the funds in your bank account, I recommend contacting your bank directly to check if there are any holds or issues on their end.

Lastly, I’d like to learn more about what you’re currently working on and what are your upcoming goals for your business.

Looking forward to hearing back!