It didnt work for mine 
05/04/21
This worked for me! Thanks!
So I’ve had this issue for a couple of days. I went back and found the original email that I received when I created my PayPal business account, the one email in which I needed to click to confirm my account/email address. Once I clicked that button in the email, everything immediately popped up on my PayPal. Now have other issues that PayPal won’t release money until it’s shipped, but fixed the one issue.
I know this is an old post but hopefully it will help someone. I had the same issue. You may need to confirm your PayPal email. Log into PayPal and go to profile settings the personal information. Click on your email and there will be a little link under your email to confirm your email. After that you should get your money. If not you should get an email explaining why your Money is on hold. They will hold your money if they think you didn’t ship your product out because maybe you just gave it to your customer instead of Shipping it. Then you will need print out a label on shopify or update the status of your product as delivered or completed in your Shopify account and it will be in your account after 7 business days after verification. I am not sure how they verify that though. Still figuring things out myself but I hope that helps!
This worked for me too! Thank you, it was driving me nuts.
1 Like
It functioned perfect for me!
This worked immediately for me! Thank you!
This was super helpful, thank you! It fixed my problem with pending Paypal payments
I had the same issue and found my fix…
MAKE SURE YOU CONFIRM YOU PAYPAL EMAIL ADDRESS. THIS INSTANTLY TRANSFERRED THE FUNDS INTO MY PAYPAL ACCOUNT.
I deleted the email without realising when it came through.
Hi all,
If you ever get this be sure to log In to your PayPal account. It is likely they have limited the account from receiving payments. To rectify you need to fill in some additional info on the platform.
Sadly this issue has cost me money (refunds) and I am furious I had to discover the solution the hard way.
Best of luck
Tim
This worked for me! Thank you!
I’m know I’m really late, but I just spent half my day trying to figure out this issues. My email in my shopify and my PayPal business account were not the same. I upgraded my personal account that uses one of my business email accounts to a PayPal business account. Check to make sure your emails match.
In my case I had not confirmed my email address on PayPal but once that was done, I received the payment.
Thank you so much for this information, it cleared the pending payment straight away. So so helpful , thank u
My issue is a little different, my email addresses are the same and this isn’t a new site or new paypal account, we’ve been using both happily for 6months. But yesterday I changed the paypal account PHONE number we confirmed the new phone number… all good, until we started getting pending payments. I checked out my email address in the paypal settings after reading this problem, and it said ‘unverified’ what? It’s been verified for 6 months. I went through the quick verification process and it’s all sorted.
So thanks too, thought I’d add my tip because it was a little more complicated.
Thank you so much I was so close to reaching out to my client about this. My problem was solved immediately once I added my business email to my Pay Pal account.
Thank you! This worked for me - this was also the first order placed.
I have tried all these things with no luck!
Esta solución es correcta, me pasó lo mismo, cuando se usa la pasarela de pagos de Shopify, este usa por defecto la cuenta de Paypal con el correo con el que se creó la tienda, entonces este intenta enviar la orden de pago a esa cuenta de correo (que no existe), resolverlo me llevo minutos, entre a la cuenta de Paypal añadí la cuenta con la que cree la tienda y se proceso el pago instantáneamente.
Thank you so much, I spent so much time on the phone with both Shopify and Paypal-neither of which could seem to grasp what I was saying or be of any help at all. What you suggested worked for me and it’s such a relief to be done with that issue.