Why is my pricing disappearing on a customized theme kit website?

Store Design
1

Anyone have issues with pricing disappearing on website? from a customized theme by shopify theme kit? any help would be appreciated,

2

Hi @lisak1723 ,

Can you please let me know exact issue? I don’t get your issue. If possible please share the URL of the store and a screenshot of the issue.

3

https://countryfarmsupplies.com/products/mastomint-cool-gel?variant=36823432102054

if you click into each size here, the price will dissapear

4

Hi, @lisak1723 .

Thanks for reaching out!

When I navigated to the link you shared below I was able to replicate the pricing error by clicking into the 2 different sizes.

To gain a bit more insight here, could you advise what theme you’re using and if any changes have been applied to your theme code? Could you also advise if any apps have recently been installed as these can often inject script into your theme code.

To help rule out any issues within your theme code I recommend trying to roll back your theme code to an older version of your theme. This can help us identify the timestamp of when the issue occurred. This can be done by heading to your Shopify admin, Online Store > Themes > Actions > Edit Code section. Once you’ve located this section you can follow the steps within our resource on editing the theme code.

A second option is to preview your store in a fresh unedited Shopify theme. Within your Online Store > Themes section, you can install a free Shopify theme and once it’s downloaded it will be available to use within your theme library.

I had a chance to browse your store and learn more about your business through your About Us page. Have you thought about creating an FAQ page for your customers? This is a great way to help answer questions your customers may have before making a purchase and help alleviate purchasing anxieties. We have a very insightful blog post that includes templates to help you set up this page.

I also wanted to share that you’re able to remove the powered by Shopify text from your storefront’s footer. This can help give your storefront a cleaner and more professional look. Check out our resource for remove powered by Shopify from your online store for the step by step process.