Why is my product page loading slowly on both mobile and computer?

Hi everyone,

Hope you can help!

All my pages are loading just fine, except for the product pages. It take long time both on mobile and computer. Can someone help me to find the problem? My webpage is, with a product example: Baburu Bowl, Big - Bone White – 101 CPH

Thanks in advance,

Mads

Hello @madspedersen101 :waving_hand:

I checked and can see a JavaScript file of this app ATClone ‑ Second ATC button is blocking the page rendering.

You should check the app settings, and maybe disable it to see if it will solve the issue.

Hope that helps!

Hi,

Thanks for the reply! I’ve just deleted the app - since we don’t use it - but it’s still slow :slightly_smiling_face:

Hi @madspedersen101 ,

Your product pages certainly are loading quite slowly. This is usually because of code edits made to the theme or (as pointed out by @ZenoPageBuilder ) a third-party app you’ve added to your store that specifically functions on your product pages. Have you edited code or added an app at all Incidentally, what theme are you using?

Meanwhile, can I just say that your store is looking fantastic and I’d love to visit your showroom one day!

Attention to detail is clearly important to designers like yourselves, which is why you might want to consider adding a favicon to your online store. You also might want to remove the “powered by Shopify” text in your footer, as part of your branding.

I look forward to hearing from you about the context surrounding the slow product pages!

Hi @Andrew_8 ,

Thank you so much! And for the tips, will definently check that out!

We are using the theme Lorenza and not that long ago we had a developer edit the code, so when you click on a variant coler, only the images of the variant shows. But we would really like to keep the code, so hope there is a way it can be fixed!

Looking forward to hearing from you, hopefully with a solution!

Hello there

There is alot of load on the product page, but when looking at it, not much unsual content.

Its crazy, the product page is taking forever on gtmetrix as well.

try disabling and deleting unneeded apps as well as apps cause too much load

Hi @madspedersen101

I can still see the app’s JavaScript file still remain on your theme, and it blocks your page for over 1 minute. You should check the theme.liquid file, and remove the remaining code of the app to remove it completely.

Screenshot 2022-10-26 at 09.18.48.png

Hi @ZenoPageBuilder

Thank you so much! It works now :slightly_smiling_face:

Have a great day!

1 Like

It looks like you’ve resolved the issue without having to impact the code thanks to @ZenoPageBuilder , and that’s great to see/hear.

How is business going otherwise? Are you happy with the rate of conversion on your store? We’ve got a great help document on preparing for seasonal sales which you may find useful with BFCM just around the corner.

I look forward to hearing more about how you feel things are going and what you’d like to focus on more moving forward!

Hi there!

I have a similar problem with one of my product pages. It is only for this one product, not a general problem with my product pages.

Just can’t figure it out: https://strikkemani.no/products/alpaca-bris

Knitting Guy