Hello,
I recently noticed a problem at my store, footer no longer appears on the mobile version.
This is the link eduardstore.ro
There are no problems in the Desktop version.
Only on mobile.
Can anyone help me with some advice?
Thank you
Hi, @Eduard1992 .
Thank you for your message, I would be happy to help out as best as I can.
I really enjoyed taking a look at your shop, I really love the design and it looks like you offer some fantastic products. In regards to your footer not showing up on mobile devices, I was not able to replicate this error on my mobile device. Check out this screenshot below from my mobile phone, showing the footer as it should show up:
Keep in mind, your footer will naturally change to a menu system (in most themes) to create a more user-friendly presentation for your customers when viewing the site on mobile devices. Just to clarify, are you not even seeing this area when you view the shop on your mobile device? If not, I would recommend opening an incognito or private browser on your phone to see if the issue is replicated there. I would also recommend clearing your mobile device browser history/cookies and cache and seeing if the footer shows up after that. I would also recommend checking alternative mobile devices to see if others are having this issue as well.
As a quick aside, I noticed in your footer you do not have an about us page. I would recommend creating a page to provide your customers with more information on your brand and product story to build more customer interest and trust in your shop. We have a fantastic guide on writing an effective about us page here that I recommend checking out if you are interested in doing this!
Feel free to reach back out here with any further information if you are still having this issue, we are always happy to chat!