Why is my transparent PNG logo showing a white background on Debutify theme?

[Nikoscapone]

my logo is getting white background but it is transparent png.

what to do?

debutify latest theme

[Artzen_tech]

Hello @Nikoscapone

Its Artzen Technologies! We will be happy to help you today.

Please provides us the page Url and password (if store password is enabled) , so that we can analyse the problem .

Regards,
Artzen Technologies

[GemPages]

Hi @Nikoscapone ,

To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled )?

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

[Nikoscapone]

https://ortioslife.myshopify.com/?_ab=0&_fd=0&_sc=1

pass paok

[Nikoscapone]

https://ortioslife.myshopify.com/?_ab=0&_fd=0&_sc=1

pass paok

[GemPages]

Hi @Nikoscapone ,

I checked your page and found, the logo has a background color:

I suggest you should re-design and remove that background by use this link https://www.remove.bg/upload or use the design image app. I tried to remove that background and it’s already transparent:

I hope you find the answer helpful.

Kind & Best regards,
GemPages Support Team.