Why isn't my website's buy button clickable?

Store Design
1

Hello Everyone, i am stuck here in “buy button issue”. my website buy button is not clickable suddenly. Please help me out. How to solve this issue.

2

@HenilSheth20 - can you please share your website link?

3

Hello Dear.

There can be several reasons for the issue that you are facing. Here’s a list of solutions that you can try:

  1. Check the Buy Button Sales Channel: Make sure that the Buy Button sales channel is added to your Shopify store. You can add it from your Shopify admin settings.

  2. Clear Cache or Try a Different Browser: Sometimes, such issues are browser related. Try to clear the cache of your browser or try using a different one to see if that resolves the problem.

  3. Review the Buy Button Code: Ensure that the code for the buy button has been correctly inserted into your site. There may be a coding error which could be preventing the button from working.

  4. Check Product Availability: If a product is not available for your chosen sales channel or if the product has sold out, the buy button will not be clickable.

  5. Update the theme: Sometimes the problem could be because of an outdated theme. Make sure your theme is updated.

  6. Check Apps Interference: Check if you have installed any new apps that might interfere with the Buy Button.

  7. Consult a Shopify Expert: You could also consider hiring a Shopify expert to investigate and resolve the issue for you.

Always ensure that you back up your store data before initiating any changes or updates, to mitigate potential data loss. My Shopify expertise can help you resolve any difficulties you may encounter. Please don’t hesitate to reach out if you’d like further information.