My shopify contact form isn’t sending through to the designated email address. i Have it set up to direct all submissions to the email address i have under store contact info in the general settings. it is a gmail business address. am i doing something wrong? Please advise how i can get it working.
Switched to live last night.
@annabelleg21 Make sure it’s configure this way. Click Here.
Hi there,
I checked from your website and looks like everything is correct. The destination URL {https://boogiebeans.com/pages/contact?contact_posted=true#ContactForm} is correct and I got the {Thanks for contacting us. We’ll get back to you as soon as possible.} message.
Looks like the implementation is correct.
Have you customized any codes on the theme?
& can you please check on SPAM folders once?
Thanks,
could you let me know how i get to that liquid code area in the theme? which asset is it in still isn’t working.
hi there, yes i have customized some bits of code for colour changes in the theme of the base.css file, other than this no other customization except verifying tags for google and facebook. can you confirm what other steps could be causing this?