Why won't my 'accept' button close the cookies?

Hello :slightly_smiling_face:

Can someone help me on how to make the button “accept” close the cookies. There’s actually 2 options in the theme settings: Show once and show every page.

If we choose the show once option, the button stops working and cookies wont close. If we use the other option, it works okay but we dont want to show customer the cookies every page.

Can you help me please :slightly_smiling_face:

Hey @AC9 ,

Thanks for reaching out.

I appreciate that you have included a screenshot of the section you are referring to. Could you let us know which theme you are using and share the URL for the store? This will allow us to take a closer look into the issue and provide troubleshooting for the button mentioned. If you are unsure about which theme is live on your store, you can navigate to the Theme Editor and select the three dots that are located in the top right. I took a screenshot from my test store to show you the section I am referring to:

Looking forward to your response.