Hi, I’ve had customers contact me over the past two days because our menu won’t open on mobile devices. It opens on laptops or desktops. Not sure what to to or what happened. I did send a request for help to Shopify, Growave and Out Of The Sandbox for our Retina theme. It’s been going on for two days and we’re losing sales while we wait for help. Any suggestions?
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@FM14 Hello this happens when you customize the original theme can you share the store URL?
Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community! 
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
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@FM14 the menu works but take time, the following js file seems missing or not working any more
https://apps.thescorpiolab.com/isoraw/public/shopify_assets/coins.js
try to comment out it from template
{% comment %}
coin.js link
{% endcomment %}
We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?