Why won't my prices stay fixed after changes?

Hi I am having this problem with my prices automatically changing, I cannot change them back and I have tried many methods like changing certain parts of the code but no luck.

1 Like

Always save before moving to the next task. Hope this helps. :grin:

Hi, @Nataliya28 .

Thanks for posting to the community forums! I hope your day is going well.

I can definitely see how frustrating that would be to have your price changing frequently. That being said, to narrow down the issue here we will need more context. For example, what apps are you using? Do any of your apps access your product data?

For example, if you are using the app Oberlo, there is a setting you can use to change your prices automatically along with the supplier’s price changes. For example, if your supplier changes their price from $5 to $6, and you have your store set to change prices when the supplier changes prices, then your price would increase by that $1 as well.

If you can provide as much information as possible on your current set up that would be fantastic. Also, I would love it if you can provide your store URL so I can see what other support I can potentially provide.

hello ,

unfortunately i have the same problem but it happened after i installed some apps? How do i fix that?

Hi, @gios1995

Thanks for joining the converstaion.

If you experience issues after downloading an app, generally the app is the cause of the problem. We recommend removing each new app individually, then testing once more. Go through these steps until you have fixed the issue.

If the issue isn’t resolved after testing your apps, please reach out to our live support team. Visit our Help Center and log in to your account to create a support request through live chat, email, or callback. Once you have logged in to your account, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’, and then click ‘Continue.’