Words will bold in product description but not on live page

Store Design

Topic summary

A Shopify store owner is experiencing an issue where text formatted as bold in the product description editor displays correctly in the HTML code (using <strong> tags) but fails to appear bold on the live website.

Likely Cause:
Multiple respondents suggest CSS styling is overriding the bold formatting, preventing the HTML from rendering properly on the front end.

Requested Information:
Several community members have asked for:

  • The store URL
  • Password (if the store is password-protected)
  • A link to the specific page where the issue occurs

This information would allow them to inspect the CSS and identify what’s blocking the bold text from displaying.

Status: The discussion remains open, awaiting the store details needed to diagnose and provide a solution.

Summarized with AI on November 20. AI used: claude-sonnet-4-5-20250929.
1

Hello,

I’m trying to make some of my words bold in my Shopify product description, but the bold words are not showing up on the live page. I save the page before I move to other pages, and the HTML still shows the bold words are “”, but I’m not sure why the words aren’t bold on the actual website page.

Thanks for the help!
1 Like
2

If the html is rendering properly then there is likely some other CSS overriding it.

Without a link to a page where you are experiencing this, it is hard to say for sure.

3

Hi @_znd ,

I understand that you want to bold some text in the product description. Do you mind to share your URL website with password? So we can see what wrong with it. Maybe there is some CSS style that blocking the HTML to render. Thanks!

4

Hello @_znd

Could you please provide your store URL and, if it is password protected, please share the password so I can review it and provide a solution?

5

Hi @_znd
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.