Workflow run history pages returned 404 (page not found) errors when opening individual customer runs in Shopify Flow, blocking investigation into why emails were not sent. The staff member noted they previously had access and no known permission changes occurred.
Outcome: The problem appears fixed, with no specific user-side changes required.
Status: Resolved; if the error persists, it would imply an ongoing issue, but the official update indicates normal access should be restored.
I am trying to figure out why a workflow is not sending out emails, and want to look through the history. However, every time I open a workflow run history for a customer, I am given a 404 error. Please check out these screenshots.
I am on the store’s staff, and responsible for workflows. I preveiously could see the workflow run history of customers. No changes were made to my access that I know of. What is wrong and how do I fix it?
Thanks for flagging this. A fix was shipped on the weekend and this issue should be resolved now..
